Frequently Asked Questions

  • Orders are printed on demand and typically ship within 2–7 business days after production. Delivery times vary by location — Canadian and US customers generally receive their orders within 5–12 business days from the order date. You'll receive a tracking number once your order ships.

  • Because every item is made to order just for you, we don't accept returns or exchanges for wrong size, change of mind, or color preference. However, if your item arrives damaged or defective, we'll send a free reprint or issue a full refund — just contact us within 30 days of delivery with your order number and a photo of the issue.

  • If your order hasn't arrived, please reach out within 30 days of the estimated delivery date (45 days for international orders) and we'll make it right.

  • Currently we ship to Canada and the United States. We're working on expanding to more countries in the future — stay tuned!

  • All Contrast.lab products are printed on demand. Every item is made specifically for you when you place your order — reducing waste and ensuring a fresh print every time.

  • Yes — all graphics and designs are the original intellectual property of Contrast.lab.

  • Our tees are unisex and tend to run true to size — if you're between sizes or prefer a looser fit, size up. Since all items are made to order, we're unable to exchange for sizing, so when in doubt, go bigger.

  • Our graphics are printed using direct-to-garment (DTG) printing, which produces vibrant, high-detail prints that are soft to the touch.

Faq's